Privacy Policy

Privacy Policy

Effective Date: [27/05/2024]

 

Renovations & Home Removals (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.renovationshomeremovals.com](http://www.renovationshomeremovals.com), including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the Site). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

 

  1. Information We Collect

 

 Personal Data

We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests that you voluntarily give to us when you register with the Site, request a quote, or when you choose to participate in various activities related to the Site, such as online chat and message boards.

 

 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

 

 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

 

 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

 

 Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

 

  1. Use of Your Information

 

We use information collected about you via the Site to:

 

- Create and manage your account.

- Process your transactions.

- Provide you with quotes for our services.

- Email you regarding your account or order.

- Perform data analysis and testing.

- Deliver targeted advertising, coupons, newsletters, and promotions, and others.

- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

- Develop new products, services, and promotions.

- Increase the efficiency and operation of the Site.

- Monitor and analyze usage and trends to improve your experience with the Site.

- Notify you of updates to the Site.

- Request feedback and contact you about your use of the Site.

- Resolve disputes and troubleshoot problems.

- Respond to product and customer service requests.

 

  1. Disclosure of Your Information

 

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

 

 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

 

 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

 

 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

 

 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

 

 Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis.

 

  1. Security of Your Information

 

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

  1. Policy for Children

 

We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us at [your contact email].

 

  1. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the Effective Date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

 

  1. Contact Us

 

If you have questions or comments about this Privacy Policy, please contact us at:

 

Renovations & Home Removals 

Email: [[email protected]]

Phone: +41 79 593 3490 

Address: 3 Rue Sismondi, 1201 Geneva, Switzerland